FAQ

Frequently Asked Questions

Welcome to our FAQ section, where we provide answers to commonly asked questions about our range of services, ensuring you have all the information you need to make informed decisions. Should you have any further questions, feel free to contact us through WhatsApp, email or our contact form.

We take immense pride in our dedicated team of seasoned professionals, each specializing in diverse  languages and writing styles. Our translators possess native-level fluency in their respective languages and cultures, ensuring precise and culturally nuanced translations. Our meticulous proofreaders and editors are renowned for their exceptional attention to detail, elevating the quality of your content. Furthermore, our adept copywriters are adept at crafting captivating and tailored content to fulfill your unique requirements. Our formatting experts guarantee that your documents exude a refined and professional appearance. Lastly, our transcribers boast an impressive knack for deciphering a wide array of accents and distinguishing words amid background noise, showcasing their exceptional expertise.

Our turnaround time varies based on the scope and complexity of the project. Simple tasks like proofreading or minor edits might be completed within 24-48 hours, while more extensive projects like translation or in-depth content editing could take a bit longer. We understand the importance of deadlines and strive to provide efficient and timely services without compromising on quality. If you have a specific deadline in mind, feel free to reach out to us, and we’ll do our best to accommodate your needs. For more information, please visit our Pricing page.

We take data security and confidentiality seriously. All documents shared with us are treated with the utmost care. Our team members sign non-disclosure agreements, and we use secure file transfer protocols.


Rest assured that your sensitive information is in safe hands throughout the entire process.

We are committed to ensuring your satisfaction. If the initial work doesn’t meet your expectations, we provide a comprehensive revision process. Your specific feedback is invaluable in guiding us. Our expert team will meticulously make the required adjustments to guarantee that the final outcome aligns with your vision. It’s important to note that our revision policy covers the first 14 days from the date of document delivery. Should our evaluation determine that the delivered work falls short of our established
standards and guidelines, you will be entitled to a free revision. Your contentment is our priority.

EN